How will I be billed for the first month?
The billing cycle starts on the date the machine is shipped from the CleanParts.com facilities. The first month is prorated for the number of days the machine is out, based on a 28 day billing cycle. A new bill is generated every 28 days (4 weeks x 7 days/week).
Example: If your machine shipped (8) days prior to the billing cycle and your monthly rental was $416, your first invoice would be for $416 x 8 days/28 days – $118.85. On the next billing cycle, you would receive a bill for the full $416. The same is true when the machine is returned. The billing period ends on the day the machine is received back at the CleanParts.com facilities.
How often will I receive a bill for rental?
A new bill is generated every 28 days (4 weeks x 7 days/week).
Do I have to pay a security deposit?
Yes, CleanParts.com rental agreements require a one month rental as a security deposit on each parts washer. The security deposit needs to be paid and received by CleanParts.com prior to shipment.
What if I keep the industrial parts washer for an extra month or two?
When you first begin renting your CleanParts.com industrial parts washer, you will complete a Rental Agreement. On the agreement, you select either a 3, 6 or 12 month rental term. If for example, you select the 6 month rental term, for additional months you will only be billed at the initial monthly rental term rate. The rental agreement automatically continues on a month to month basis until you decide to return the parts washer. When the parts washer is received back at our facilities, your final billing is prorated from the last date of the last full billing cycle to date the parts washer arrives on our dock.
What if I decide to return the parts washer before the rental period is up?
If for some reason your process changes or you do not need the parts washer, it can be returned to us. Upon return, you will be obligated to pay for a minimum contract period of 3 months. If you return a machine early, your monthly rate will be based upon the 3 month contract rate, but you will only be billed from the time the parts washer left our facility to the time it was returned. Please keep in mind that minimum billing would be 3 months. If you signed a 3 month contract and return the machine after the first month, you will still be obligated to a 3 month term.
Can I have my monthly rental automatically charged to my credit card?
Yes, with your signed permission, we will automatically bill either your Visa or MasterCard credit card for the amount of your monthly rental. An invoice and credit card receipt will be mailed each billing cycle as a confirmation of the charge.
Who pays for shipping the machine and later back to the factory?
You are responsible for the charges for the parts washer shipment to your facility and the return shipment to the CleanParts.com facilities. We would be happy to assist with the shipping arrangements and make suggestions regarding the most economical and best methods of shipment transportation.
How will the shipping be billed?
Billing for the parts washer shipment can be handled in one of two ways. If you have a preferred carrier, the freight charges can be billed collect to your account. If you do not have a preferred carrier or have an account with a specified carrier, we can make the shipping arrangements and prepay and add the shipping charges to your first billing cycle.
What if I decide to keep the parts washer longer than the rental agreement term?
If you decide to extend your rental agreement term, CleanParts.com will extend the better pricing for the balance of the contract. As an example, if you originally signed up for a 6 month term in January and in July you decide that you want the washer for the balance of the year, upon notification to us, we will update your contract and bill at the 12 month rate until the machine is returned. The new rental rate will be applied to the next full billing cycle (no prorate). Please keep in mind that the new rates apply only going forward, not back. If we are not notified, we will continue to bill at the original agreed upon rate until the machine is returned.
What if I decide to purchase the machine I am renting?
CleanParts.com rental parts washers are available for sale. Each machine has a buy-out value that is determined by CleanParts.com. Machines can be purchased out right or can be financed through our machine leasing program.
When I return the parts washer will there be any extra charges?
All rental units are inspected and tested prior to shipping to a rental customer. When a machine comes back from a rental, it is inspected and tested. Items that need replacing due to normal use are replaced at no cost to the previous renter. Items that are broken or damaged are deducted from the security deposit or charged back to the customer if the cost is greater than the security deposit.
Is there sales tax associated with the parts washer rental?
Depending on what you are using the parts to clean, sales tax may or may not be applicable. For in process manufacturing of parts, it is likely that sales tax will not be charged. For us in a tool room or non-production activity sales tax may be applicable. Given that we do not know the specific use of each machine, we ask that customers who are exempt form sales tax complete a tax exemption certificate for our files.