What happens if my machine breaks down?
One of the advantages of the CleanParts.com rental program is the piece of mind in knowing that if a major component on the machine fails, we will send out a new component free of charge. By renting rather than owning, expensive component failures do not have to cost your company a lot of money We will supply the needed component and provide your maintenance personal the instruction needed to replace the bad component. Once the item is removed from the machine, we require that it be returned to us for inspection. If the component failed due to normal wear and tear, you will not be charged for the replacement. Upon sending a replacement part, we will invoice for the replacement. Upon return of the bad parts, if it is determined that the item failed under normal use, then a credit will be issued to offset the invoiced amount.
Who is responsible for disposal of the cleaning solution?
As the user, the renter is responsible for the disposal of the used cleaning solution. The detergents that we provide are water based cleaning soaps. In most instances, the contamination being washed from the parts is a greater concern than the cleaning solution itself. For some applications, the water/soap may be able to do directly to a drain. We recommend that you check with your local sewer authority to determine the acceptable PH level and parts per million of oil/grease contamination and any other limitations on what can be disposed directly to a drain.